I1rm Privacy Policy – Data Protection
Our Members' Privacy

01Introduction and Privacy Policy Scope

Welcome to the i1rm Privacy Policy. We, the management of the i1rm platform operating through the website i1rm.top and our mobile app, take the privacy of every member and user of this platform extremely seriously.

This Privacy Policy explains our practices regarding the collection, use, disclosure, storage, and protection of your personal information when you use the i1rm platform — covering the website, Android app, iOS app, and all related services we offer.

By registering as an i1rm member or continuing to use our services, you hereby give your consent to the practices described in this Privacy Policy. If you do not agree, please discontinue use of the platform and contact us to proceed with account closure.

02Types of Personal Data We Collect

I1rm collects various categories of personal data depending on how you interact with our platform. Below is a summary of the data that may be collected:

We also collect data that you voluntarily provide when contacting our support team, completing feedback forms, or participating in promotional programmes and competitions we organise.

03How We Use Your Personal Data

Every piece of data we collect is used for a clear and legitimate purpose. i1rm does not use your data for any purpose beyond what is stated below:

• Account Management: Creating, verifying and managing your member account, including the login process and account security.
• Transaction Processing: Processing deposits, withdrawals and all financial transactions related to your account securely and accurately.
• Identity Verification (KYC): Meeting legal compliance requirements by verifying member identities to prevent fraud and money laundering.
• Customer Support: Processing enquiries, complaints and assistance requests you submit to our support team.
• Platform Security: Detecting and preventing fraudulent activity, multi-account use, bonus abuse and other security threats.
• Service Improvement: Analysing platform usage patterns in aggregate to improve the user experience and develop new features.
• Essential Communications: Sending account-related notifications, terms updates, security alerts and promotional information you have opted in to receive.
• Legal Compliance: Fulfilling the legal and regulatory obligations applicable to our platform's operations.

04Information Sharing and Disclosure

I1rm does not sell, rent, or trade your personal data to any third party for marketing purposes. However, there are certain situations where we need to share your information with trusted parties:

• Service Providers: Payment processing providers, e-wallets and technical service providers that support our platform's operations. They may only use your data for purposes we direct and are bound by strict confidentiality agreements.
• Game Providers: Third-party gaming companies that provide game content on the i1rm platform may receive the minimum technical data required to operate the games properly.
• Regulatory Authorities: When required by law or court order, we may be required to disclose your information to the relevant authorities.
• Fraud Prevention: In cases of suspected fraud or illegal activity, we reserve the right to share relevant information with law enforcement agencies.

All third parties we work with are required to comply with our data security standards and are not permitted to use your data for any purpose outside the scope of services they provide to us.

05Data Security and Protection Measures

We continually invest in security infrastructure to ensure your personal data is protected at all times. The following are the key security measures we have implemented:

• 256-bit SSL Encryption: All data transmitted between your device and i1rm servers is encrypted using the latest TLS protocol, ensuring no third party can intercept your communications.
• Secure Password Storage: Your password is stored in a format that has undergone salted hashing using the bcrypt algorithm, meaning your actual password is never stored in our system.
• Two-Factor Authentication (2FA): An additional security layer that requires a unique verification code each time you log in from a new device or location.
• Round-the-Clock Monitoring: Our security monitoring system operates 24 hours a day, 7 days a week to detect and respond to any threats promptly.
• Strict Access Controls: Only staff with a legitimate business need are permitted to access your personal data, and all such access is recorded and regularly audited.
• Secure Data Backup: Your data is regularly backed up to secure, separate servers to ensure service continuity and protection against data loss.

06Cookies, Tracking and Related Technologies

The i1rm platform uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions properly. The following are the types of cookies we use:

• Essential Cookies: Required for core platform functions such as login verification, session management, and security. These cookies cannot be disabled as they are essential for platform operation.
• Performance Cookies: Helps us understand how users interact with the platform, which pages are visited most frequently and where users encounter issues. This data is analysed in aggregate and does not directly identify individuals.
• Functional Cookies: Saving your preferences such as language, time zone and display settings to ensure a more personalised experience each time you use the platform.
• Analytics Cookies: Used to gather statistical information about platform usage for continuous improvement purposes. All analytics data is anonymised.

You can manage your cookie settings through your web browser settings at any time. Please note that disabling certain cookies may affect the functionality of some sections of the i1rm platform. Our mobile app uses device identifiers that function similarly to cookies for the purposes stated above.

07Your Rights Regarding Personal Data

As an i1rm member, you have certain rights regarding your personal data, which we fully respect. Please contact our support team to exercise any of the following rights:

08Data Retention Period

I1rm does not retain your personal data longer than necessary for the purposes stated in this policy, or beyond the period required by applicable law.

• Active Account Data: Retained for as long as your account remains active and for a reasonable period after account closure to meet regulatory requirements.
• Financial Transaction Records: Retained for a minimum of 7 years in accordance with legal requirements relating to financial records and anti-money laundering.
• Security Logs: Retained for 12 months for security monitoring and incident investigation purposes if required.
• KYC Data: Retained for the duration of membership and up to 5 years after account closure in accordance with industry standards.
• Support Communications: Support conversation transcripts are retained for 2 years for reference and service improvement purposes.

Once the retention period expires, your personal data will be securely deleted or fully anonymised so that it can no longer be linked to you.

09Children's Privacy

The i1rm platform is exclusively for individuals who are of age 18 years and above only. We do not knowingly collect or process personal data from individuals under the age of 18.

If we discover that personal data of a child has been collected without our knowledge, we will take immediate steps to delete that information and close the associated account. Parents or guardians with concerns about this matter are encouraged to contact us promptly.

10Changes to the Privacy Policy

I1rm reserves the right to modify this Privacy Policy at any time to reflect changes in our practices, new legal requirements, or service improvements. The latest update date is always displayed at the top of this document.

For significant changes, we will notify you through one or more of the following methods:

• In-app or on-site notifications while you are logged in
• Notification email sent to the address registered on your account
• A clear notice on the i1rm platform's home page

Continued use of the i1rm platform after any changes are published is considered your acceptance of the updated Privacy Policy. We encourage you to review this page periodically to ensure you are always informed of how we protect your information.

11Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, our team is ready to assist. We are committed to providing a prompt and thorough response to every privacy-related enquiry.

You can reach the i1rm Privacy team via:

• Live Chat: Available 24/7 directly within the i1rm platform for immediate response
• Email: [email protected] (response within 1–2 business days)
• FAQ Page: Visit the FAQ page us for answers to frequently asked questions